Galen Burkholder, founder of Global Disciples, shares practical insight into the power of listening—something we can each use in our spheres of influence.

We often think of leaders as being assertive, decisive, and with a winsome personality. But the most successful leaders are almost always those who understand the value of listening often and well.

As I was reading from Ezekiel, I was struck by how much of what is written in the Bible is the result of simply listening to what God was speaking—and then communicating it to the people. In fact, we could say that is true of all Scripture. God spoke to the prophets, apostles, and chosen others who listened and wrote down what God spoke to them. And today we have this powerful book, the Bible.

I have two questions for you today.

Listening is crucial in your life as a leader because it enables you to connect with your team on a much deeper level, and to make more informed decisions. And as followers, listening well to our leaders allows us to know their hearts and goals and, when needed, discern the best way forward.

Listening fosters trust and loyalty. According to a study by the Harvard Business Review, workers who feel heard and valued by their leaders are more committed, productive, and engaged. By actively listening to their team members and leaders, they demonstrate that they care about their opinions, feelings, and wellbeing. This all fosters a sense of trust and loyalty, which can lead to better retention rates, higher morale, and increased job satisfaction.

Listening encourages learning and growth. Leaders and followers who listen to feedback, criticism, and suggestions are more likely to learn from their mistakes, to grow as individuals and as leaders, and to continuously improve their performance. In the last year, I have received some feedback concerning my leadership that was hard to hear. It was uncomfortable and felt unfair. But in listening well and moving beyond being defensive, I am learning and growing.

Listening helps us make better decisions. As we are willing to listen to different perspectives and consider alternative viewpoints, we can all make more informed and objective decisions. According to a study by the University of Michigan, teams with leaders who actively seek out and integrate dissenting opinions are more likely to make good decisions. The pace of change makes it impossible for one leader to be informed about everything. Listen to others and learn.

Listening is a critical skill for effective leaders, followers, and disciples. Let’s learn to listen well and so create a culture of openness, respect, and collaboration, leading to success and sustainability in our homes, our businesses, our churches, and communities!